Privacy policy
We value your privacy
This Privacy Policy describes how https://www.goldstonetherapy.com/ (hereinafter, "us", “our”, "we", “the practice”, “the website”) collects your personal information on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the use of this website, email communication, and telephonic communication, and third party providers.
This Privacy Policy sets forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.
Personal Information we Collect
At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:
When you send an email to us (such as your name and email address).
When you call, message, or WhatsApp us using the number listed on this website (such as information about when the call was placed).
When you register to create a profile on this website. We collect information that will be used to create your profile in the directory, such as name, address, and email address.
When you choose to interact with us through the submission of a form on the “Contact” page. The amount and type of information that is gathered depends on the amount of information disclosed by website users, but typically includes your name, email, and reason for contacting us.
Cookies
Our website uses analytics or analysis tools for statistical analysis of user behaviour. Your IP address will be anonymized immediately during this process so that you are not identifiable to us as a user. We use this de-identified data to:
optimize the functionality, accessibility, performance and stability of the website
see what website content users are most interested in
Our Use of Personal Information
We only use information we collect about you to:
provide further information regarding psychotherapeutic services offered by Daniel Goldstone;
respond to an individual’s request;
maintain contact with clients;
enable general business operations, such as scheduling appointments, invoicing, and account management;
all other purposes related to our business.
We will not be able to render our services to you if you fail or refuse to provide complete and accurate information. No advertisements appear on our website, and your information is never sold/distributed to third parties.
Disclosure of Personal Information
https://www.goldstonetherapy.com/ does not disclose personal information to other organisations unless:
required by law;
use or disclosure is permitted by this policy;
we believe it necessary to provide you with a product or service which you have requested;
https://www.goldstonetherapy.com/ uses third-party service providers to help maximise the quality and efficiency of our services and our business operations (including independent contractors, off-site security storage providers, website hosts, invoicing operators, online calendars, credit managers, and debt collecting agencies). We share only essential minimal personal identifiable information with these service providers. We require our service providers to adhere to our privacy guidelines and not to keep this information or use it for any unauthorised purposes;
you provide your consent.
Storing Personal Information
Depending on the purpose for which we have collected personal information (for example, a request for particular service-related information or material), we may store some of the information electronically in our secure online database. Some or all of this personal information may be available to authorised staff of https://www.goldstonetherapy.com/ for use in accordance with this policy. All data stored is kept strictly confidential.
https://www.goldstonetherapy.com/ will endeavour to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. We also require our employees to respect the confidentiality of any personal information held by https://www.goldstonetherapy.com/.
The website aims to achieve industry best practice in the security of personal information which it holds. It is our policy to destroy personal information once there is no longer a legal or business need for us to retain it, as determined by the Health Professions Act.
Security Limitations
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Access to Information
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person’s privacy or is not in line with the Health Professions Act).
When you make a request to access personal information, we will require you to provide some form of identification (such as a driver’s licence or passport) so we can verify that you are the person to whom the information relates.
If at any time you want to know what personal information we hold about you, you may contact us by writing to: info@goldstonetherapy.com.
Corrections and Concerns
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns.
If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal purposes or in line with the psychologist’s code of practice).
If https://www.goldstonetherapy.com/ becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at info@goldstonetherapy.com.
Privacy Policy Changes
https://www.goldstonetherapy.com/ have the right to change its privacy policy at any time and notify you by posting an updated version of the policy on this website. We encourage visitors to consult this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Further Information
If you have any questions about this Privacy Policy, please contact the Information Officer (Daniel Goldstone) via info@goldstonetherapy.com or mobile: +27 61 859 5489.